FAQs
Q. What are your current interest rates on deposits?
You can view our current rates, contact our New Accounts Department at 817-759-9001 or a branch office nearest you.
You can view our current rates, contact our New Accounts Department at 817-759-9001 or a branch office nearest you.
Q. What are your interest rates on loans?
Call one of our Loan Officers at our branch office nearest you.
Q. Are you associated with any other bank?
No, NBT Financial is a locally owned, independent bank, with four branch offices.
Q. What do I need to open an account with your bank?
Call our New Accounts Department at 817-759-9001 or our branch office nearest you.
Q. What is the automated telephone number?
877-857-2265, available 24 hours a day, seven days a week.
Q. Can I apply for a loan or deposit account on-line?
No, but you can print out our loan applications, complete and fax to one of our branches nearest you. For a deposit account call our New Accounts Department at 817-759-9001, or our branch office nearest you.
Q. Do you have mobile banking?
Yes, Sign into your Online Banking, open "Mobile Settings" under the "Options Tab", enroll and download our app..
Q. What do I do if I lost my checkbook?
Contact the bank immediately at 817-759-9001.
Q. What do I do if I suspect fraud on my deposit account?
Contact the bank immediately at 817-759-9001.
Q. What do I do if my debit card has been lost or stolen?
During normal banking hours call 817-759-9001, after banking hours please call 888-297-3416
Q. What do I do if I am contacted about fraud on my debit card?
Contact the fraud center at 1-800-237-8990.